Feature-packed Training Management for the 21st Century
At FTOCloud, we believe that technology should be applied to help deliver and manage training. Below, you will find a list of features that we have built into our platform that will help deliver on this ideology.
Access from anywhere with our cloud-first design.
FTOCloud is built to work in the cloud (meaning access it from any modern web browser). There is nothing to install or configure and users can access from anywhere.
Each organization has their own subdomain, allowing users to remember a simple URL, such as https://ems.ftocloud.com.
Keep your training objective with rubrics.
All of your training documents have a place in FTOCloud. Import your rubrics, skill sheets, and checklists for use across the entire platform, including powerful reporting.
Implement automated workflows.
Define how users should progress through your training program and keep them on the right track by utilizing automated workflows. Our platform will advance users through training based on your rules.
Sync groups with training.
Don't ever worry about any of your employees falling through the cracks again. With our group/plan sync feature, simply define training for a group and add your users to get a seamless enrollment experience.
Simplify mandatory items with checklists.
Don't get lost in a maze of checklists. Import your checklists and leverage our technology's ability to digest multiple checklists and display them in an easy-to-read format.
Customize rubrics to your organization's needs.
There's nothing more frustrating than not having control. With FTOCloud, rubrics can be built with 11 different types of fields. This allows your organization to keep your existing training format for easier adoption.
Control interaction with individual fields.
All fields are not built the same. Add settings to require field completions, allow the field to be flagged, and toggle the ability to add comments. Changes can be made in seconds and are applied in real time.
Organize users into training plans.
Building out training plans allows you to continuously enroll users. For example, add users into a "New Employee Onboarding" on a rolling basis. Add other users to a "Monthly Mandatory Training" one time.
Set performance requirements under training plans.
Requirements give you the flexibility to define performance objectives under each training plan. This includes assigning rubrics and checklists to training plans.
Fill out completions from any device with ease.
Filling out completions for users is simple. Rubrics are automatically displayed to end users based on organization settings. The web app automatically formats itself based on the device it is on for the best experience.
Establish a flow with stages.
Our platform gives you the ability to define steps and control who has access during those steps. In addition, the appropriate parties will be notified as action is required from them.
Enable asynchronous communication with comments.
With ever-changing schedules across all of the industries we serve, we ensure continuous communication through the use of targeted commenting. Add individual field comments or provide general comments targeted to specific roles.
Organize users into groups.
User groups give you the ability to sort users into categories. From there, you can sync groups with training plans. This will automatically keep all users up to date with training plans so no one is left behind.
Send targeted messages to groups.
Communicating with specific groups is simple. Each group is given its own e-mail address. Simply send an message to this address from your e-mail inbox and it will be distributed to the entire group, all without having to log in.
Stay in control with custom permissions.
We understand that organizations have different needs when it comes to permissions. FTOCloud gives you the ability to tailor your roles and permissions to meet your organization's needs.
Understand key performance with reporting.
Tap into a mountain of data collected to help understand how your organization is performing. Our reports range from global overviews down to individual field performance for a single user.
Download training records in PDF format.
We don't want you to be entirely bound to the cloud. Each training object can be downloaded as a PDF for easy paper record storage or e-mail transmission.
Get notified when action is required.
Your time is valuable. We understand that. We have built in smart notifications that alert you only when action is required on your part. Each notification gives you a direct link to the completion, allowing you to process training efficently.
Keep your organization accountable.
We keep a silent audit history of every object in our platform. This features helps ensure accountability of your organization. We only provide this to account owners upon official written request and after demonstrating need to help ensure data privacy.
Friendly, US-based support for all users.
We offer support right in our application Monday-Friday from 9am-5pm. Any user can contact us with any question, at any time. We are more than happy to help every user succeed and understand how to use our software.
Best in class support times.
We aim to run a tight ship here at FTOCloud. On average, you will hear back from one of our support staff in under 15 minutes and we see resolution times of under four hours for support requests during business hours, including bug fixes.
Training that helps your organization succeed.
We work with various training methods including in-person training (as available), web-based training sessions, pre-recorded training videos, and train the trainer style training. Training typically takes 30 minutes for end users & preceptors and 1 hour for administrators.
As cloud-based software becomes more popular, FTOCloud believes in privacy. We use your data to provide you with application services. Each client has their own database and is protected by industry-best security practices.